Jollibee Towel: Customer claims she received 'fried towel' instead of fried chicken

Facebook/Alique Perez

Instead of fried chicken, a netizen received a fried TOWEL which she ordered from a fast food chain via a food delivery courier. 

She said she ordered the food at Jollibee's Bonifacio Global City branch in Taguig.

Facebook/Alique Perez

In Alique Perez's facebook post, she showed the alleged chickenjoy looks like a real fried chicken at first glance, but upon opening it, it turned out to be a towel with breading and also fried.

"Just something that frustrated me this late. We had Jollibee delivered via grab. Ordered chicken for my son, while I was trying to get him a bite, I found it super hard to even slice. Tried opening it up with my hands and to my surprise a deep fried towel. 

This is really disturbing... How the hell do you get the towel in the batter and even fry it!?!? Yung totoo? 

I really thought that the post complaining about weird stuff in their orders were just all made up, now I know that it really happens! So disgusting and embarrassing... to think that you're even branched in BGC. There's a first for everything. And this has been the worst first! 

Calming myself down for this... But WTH. 

Now I can't even think of the other chickenjoys na kasama while frying this. Having the same oil for how many hours after frying this FRIED TOWEL. 

Ano pa kaya kasabay ng mga chickenjoy natin? You may get your chickenjoy pero baka may kasabay nang towel. The essence of the towel contaminated the oil and the batter from the supplier so how many chickenjoys are affected? We won't know...

#JollibeeBonifacioStopOver #complain #SaJollibeeTowelAngSaya"

The company has issued a statement on the source of the fried towel that was allegedly delivered to Perez, stating that they have directed the branch to close for 3 days.  They also said they are investigating the incident and ensuring stricter adherence to proper food preparation systems.